We will never sell or rent your information to third parties unless explicitly specified; however, the personal information we do collect is saved by The Grateful Dog in order to fulfil your order. In order to confirm your order, we send you emails for confirmation and in special cases may need to contact you via phone or mail if we have additional questions regarding your order.

User Comments, Feedback, Videos, Photos and Other Submissions

All comments, feedback, suggestions, ideas, videos, photos and other submissions disclosed, submitted or offered to The Grateful Pet on or by the Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, “Comments”) shall be and remain property of The Grateful Pet. Such disclosure, submission or offer of any Comments shall constitute an assignment to The Grateful Dog of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, The Grateful Pet will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Grateful Pet is and shall be under no obligation (i) to maintain any Comments in confidence; (ii) to pay to user any compensation for any Comments; or (iii) to respond to any user Comments.

You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Website will be or contain, in the sole opinion of The Grateful Pet or its representatives, libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that The Grateful Pet may use and/or disclose information about your demographics and use of the Website in any manner that does not reveal your identity. By participating in Website contests, promotions, and/or requesting promotional information or product updates, you agree that The Grateful Pet may use your information for marketing and promotional purposes.

Marketing Promotion Consent

You consent to The Grateful Pet collecting, using, disclosing and/or processing your personal data in order to send you marketing and promotional material about products and services as well as advertisements, promotions and events, conduct consumer or market research and identify products and services which may be relevant to you (“Promotional Purposes”).

You understand that if you do not wish to receive marketing and promotional material in the form on their electronic newsletters, you may opt out any time through provided links within our electronic newsletters.

Site Contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Website (collectively, the “Contents”) are protected by copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed to The Grateful Pet collectively, its subsidiaries and/or affiliates. The Website as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by The Grateful Pet. We may prosecute infringement to the full extent permitted under applicable law. The Contents of our Website, and the Website as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from our site) use by the users of our Website. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Website, or any related software.


This Website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

Third Party Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Singapore.